Privacy Policy

Last updated: 27th May 2020

We are committed to transparency and the protection of your privacy at The Chestnut Bakery (“we”, “us” or “our”). This Privacy Policy explains the below.

How information about you is collected, used and disclosed by us who operates the thechestnutbakery.com (the “Service”)

Collection of Information

We collect information provided directly by you to us.
This information is collected when you:

  • subscribe to our mailing list
  • complete our contact form
  • request information
  • participate in any of the events, surveys, contests or promotions run by us
  • communicate with us on the service and/or via third-party social media sites such as Instagram, Pinterest, facebook, Twitter, Tumblr, etc.
  • communicate with us in any other form

The types of information we may collect include:

  • your name
  • email address
  • phone number
  • post code
  • address
  • any other information you choose to provide to us

We also collect information about the use of the Service by you such as:

  • Log Information – your IP address (Internet Protocol Address), access times and day, web request, web browser, pages and links clicked on the service by you, and the page you visited before accessing the Service
  • Mobile Device Information – the hardware model, operating system, unique device identifiers and mobile network information

Information Collected by Cookies and Other Technologies
We and our service providers use technologies to collect information.
Cookies are used by the Service to improve our user experience.
Please see our Cookie Policy section on this page for more details.

Information We Collect from Other Sources
We may also obtain information from other sources when you comment or send a direct message to our pages via third-party social medias.

To assist with sending you news, updates, information and products requested by you, we use Mailerlite to collect and store your email address. Mailerlite outlines their use of your personal data and anonymized data here. You may opt out of the collection of your data by unsubscribing (removal your data) and contacting them with the instructions on their privacy page.

Use of Information

We may use information about you for purposes including to:

  • improve and provide better services user experience
  • deliver the information and services requested by you
  • answer to inquiries and provide better customer service
  • communicate with you about our products, services, surveys, offers, promotions, rewards and events
  • provide news and information that are your interests or similar
  • monitor and analyse trends, usage and activities on the Service
  • hold contests and promotions and process and deliver entries and rewards

We may use any information provided by you for any other purpose for which the information was collected.

Sharing of Information

We may share information about you as follows, or as otherwise described in our Privacy Policy:

  • With vendors and other service providers who need access to any information provided by you in order for them to perform their services on behalf of us
  • With your consent and/or at your direction
  • When you participate in any communicational activities of third-party social medias where information such as your name, photo, comments and other information you choose to provide are displayed
  • As a response to a request for information when disclosure is in accordance with, or required by, any applicable law, regulation or legal process

Cookie Policy

What are cookies?

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and used by the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

STRICTLY NECESSARY COOKIES
These cookies are necessary for the Service to function and cannot be switched off in our systems. They are usually set in response to actions made by you such as setting your privacy preferences, logging in or filling in forms. These cookies do not store any personally identifiable information.

FUNCTIONALITY & PERFORMANCE COOKIES
These cookies allow us to count visits and traffic sources to measure and improve the performance of the Service.

ADVERTISING/TRACKING COOKIES
These cookies are used to display relevant advertising to visitors and to track the volume of visitors. They track details about the number of unique visitors, number of times particular ads have been displayed, the number of clicks the ads have received.
These are set by trusted third party networks.

Third-party cookies

We may also use third-party cookies for reports of usage statistics of the Service, delivery of advertisements on the Service.

We use Google analytics who use cookies and other technologies to collect information about your use of the Service, and to record information about the pages a user has seen, such as:

  • your IP address
  • web browser
  • location
  • conversion information
  • the URL of the page
  • pages and links viewed
  • time spent on pages
  • time of day
  • device used by the user

This information may be used to:

  • analyse and track data
  • know the popularity of certain contents on the Service
  • better understand the visitor’s online activity

The information that we collect is anonymized and sent to Google Analytics for analysis.
Third parties have access to your data as noted in this page.

How The Chestnut Bakery uses cookies

When you use and access the Service, we may place a number of cookies files in your web browser. These cookies allow the Service to improve user experience, track and count visits and traffic sources to measure and improve the performance of our site, enable certain functions, store your preferences, and enable advertisements delivery.

All information these cookies collect is anonymous. If you do not allow these cookies we will not know when you have visited the Service , and will not be able to monitor its performance.
You can set your browser to block these cookies, however, without these cookies, certain functionality may become unavailable and you may not have access to these functionalities on the Service.

The Chestnut Bakery may change this Privacy Policy at any time. The most recent version of the Privacy Policy is stated by the “Last Updated” date at the top of this Privacy Policy page. All changes are effective immediately upon updating. Please review this Privacy Policy frequently to stay updated on changes that may affect you. Your continued use of this website signifies your continuing consent to be bound by this Privacy Policy.